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| Service Description
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VPN (Virtual Private Network) access allows users to access the District network from a computer that is not on the network, e.g. home computer.
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| What is included?
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- Access to network
- Access to desktop computer
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| What are the benefits?
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- VPN allows District employees to work from home or other locations such as conferences, hotels, etc.
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| What should you expect? |
- Availability is 24/7, 365 days per year
- It takes approximately 2 weeks to process a request
- Support is available during normal business hours
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| What are your responsibilities?
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- Must be pre-approved from principal or director
- Must be justified as "reasonably necessary" for business
- The user must install the VPN client software by following the directions provided
- Use with caution as it may allow others to accidentally see confidential information, e.g. grades, etc. You will be responsible for any activity from your VPN account.
- Employees and students are to use District technology resources, including VPN connectivity technologies, to enhance education and for job productivity. Refer to District Policy 3.29 - Use of Technology for additional acceptable use information. http://www.schoolboardpolicies.com/p/3.2
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| Who uses this service?
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| How do you request this service?
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- For web self service, go to http://itservicerequest.palmbeachschools.org
- For service via phone, call Service Desk at PX 44100 or (561) 242-4100
- Principal, director, or higher authority must send email to VPNAdmin@palmbeach.k12.fl.us justifying need for this service
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