INACTIVE STUDENT RECORDS |
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Former students, age 18 years of age or older, must submit a written request before confidential information may be released regarding that student's records. The former student's parent or legal guardian may sign for the student if the student or former student is under age 18. To be fair to all persons who request student records, all requests must be treated on a first-come, first-serve basis. The Records Management staff does their very best to answer all requests as quickly as possible. All requests will be processed within five (5) working days after receipt of the request. STUDENT TRANSCRIPT/ RECORDS REQUEST PROCEDURES The Records Management Office processes transcripts/records for students who last attended Palm Beach County public school programs three (3) or more years ago or from schools that are closed. All other requests should be sent directly to the current/last school the student attends/attended. A former student's written signature is required before confidential information may be released regarding that student's records. Records requests are processed on a first-come, first-serve basis. Records Management staff does their best to answer requests as quickly as possible. Requests will be processed within five (5) working days after receipt of the completed request.
Individuals requesting records in person must complete the "Student Transcript/ Records Request" form (PBSD 1457) and leave it with a School District staff member. The request will be processed and the records mailed or faxed to the desired location within five (5) working days after receipt of the request.
Persons calling the Records Management Office to request student records will be told they must mail or fax a written request. Information that must be provided on the written request (PDF file) includes:
Requests may be mailed or faxed to the following address:
When a non-public school in Palm Beach County closes, all permanent information contained in student records shall be transferred either to the: (1) Superintendent of the Palm Beach County School District; or (2) principal office of the non-public school system or the association which the non-public school was a member. Reference F.S. 1002.42(3)(b) The Palm Beach County School District has student records from many closed non-public schools. For questions about a specific closed non-public school, contact the Records Management Office at 561-434-8029.
The Palm Beach County School District is a GED testing facility. However, school districts are not authorized to issue official GED transcripts. All requests for verification of GED test scores and official GED transcripts must be handled by the Florida Department of Education, GED Testing Office. (See PBSD 1457). To request an official GED transcript, a written request must be sent to:
For information regarding GED scores or transcripts contact the GED Testing Office at (850) 245-0449. If you are calling within Florida call toll free at 1-877-352-4331. For unofficial GED transcripts, follow the Student Transcripts/Records Request Procedure.
Occasionally, Records Management staff members are unable to locate a student's records for one or more of the following reasons: 1. incomplete birth date information provided; 2. incomplete identification of last public school attended in Palm Beach County; 3. last year of school attendance not provided; 4. former student's signed authorization to release education records is not provided; and/or 5. no record under name as given. In each of the cases listed above, the person requesting the records will be contacted in an effort to obtain information necessary to process the records request. If a telephone call is unsuccessful, a letter will be sent to the person requesting the records explaining the reason(s) the request cannot be processed. References: Chapter 119.07, Florida Statutes Chapter 1002.22, Florida Statutes School Board Policy D-5.50 |