HR Customer Care Center

Our HR Customer Care Center is staffed with customer service representatives with one goal in mind...to assist you with all of your HR-related questions with one-call resolution. If we cannot answer your question, we will put you in touch with someone who can.

Locally: 561.434.8777 (Press 1 for HR)

Outside area: 877.477.3722 (Press 1)

No time to call? Just send an email to the
HR Customer Care Center: AskHR@palmbeachschools.org

We'll respond to your email within one business day.

Featured Topics

  • Advanced Degrees
  • Certification
  • Teaching Experience
  • Salary and Compensation
  • Incentive Awards
  • Leaves of Absence
  • Resignations
  • Retirement
  • Personnel Files
  • BENCOR/FICA Information
  • HR Policies and Procedures

Featured Services

  • Address changes
  • Name changes
  • Application Assistance
  • Employment Verification
  • Retirement Appointments
  • Self-Service Assistance
  • Records Requests
  • Loan Forgiveness

HR Customer Care Center regular hours:
Monday through Friday
7:30 am - 5:00 pm*
*Thursdays: 10:00 am - 5:00 pm

Extended hour schedule (10 hour days):
Monday through Thursday
7:00 am - 5:30 pm*
*Thursdays: 9:30 am - 5:30 pm

Leave of Absences

A leave of absence is permission granted by the Board, or allowed under its adopted policies, for an employee to be absent from duty for specific periods of time.

When applying for a leave of absence, employees must fill out district-approved leave request forms. When an employee is absent from work, the employee must be on an approved leave (i.e., using sick or vacation hours, a School Board approved leave, etc.). If the employee is out using sick/vacation time or is out 10 days or less, consecutively, the TDE should be processed through their job site.  If the employee is out for more than 10 unpaid days, consecutively, the employee must apply for an unpaid leave of absence (PBSD 1666).
Below are the types of leaves available by Bargaining Group.