Media Release: Parents, Guardians Encouraged to Update Contact Information with Schools

WEST PALM BEACH – Parents and guardians are encouraged to make sure that their contact information with their child’s school is up to date in the event that the school or School District needs to contact you.

If families have had a change of phone number or address since registering for the school year, or are not receiving calls from their child’s school, contact the school’s data processor to make the changes to the student’s records.

The School District uses a call-out program that is updated nightly with the most current contact information for parents or guardian of each student. This system can also send informational text messages to mobile devices.

Currently, there are nearly 20,000 invalid phone numbers in the District database. If a parent or guardian’s contact information is not current, important information isn’t getting to the parents as efficiently and quickly as it can.

Parents are also encouraged to download the District’s app for news updates. Download the app in Google Play or in the iTunes App Store. Search for School District of Palm Beach County in either store.