The School District of Palm Beach County has established an Information Hotline to answer questions regarding the start of the 2020-2021 school year. The hotline launches on Wednesday, August 19. The phone number is (561) 969-5840.
Representatives are available to answer questions in English, Spanish, and Haitian Creole.
Representatives are equipped to answer frequently asked questions about registering for school, school meals, and improvements to Distance Learning. Additionally, callers can dial (561) 684-5100 to leave a voice message for a future return call from a representative.
Below are additional resources for assistance:
• Technical Questions - IT Service Desk: 561-242-4100; Monday-Friday, 6:30 a.m. to 5:00 p.m.
• Student Mental Health Helpline: 561-432-6389; Monday-Friday, 8:00 a.m. to 4:30 p.m.
• Department of Children and Families (DCF) Report Abuse Hotline: 1-800-962-2873.
Questions about specific topics can be emailed:
• Academics: AcademicsSupport@palmbeachschools.org
• Choice: choicequestions@palmbeachschools.org
• Communications: communications@palmbeachschools.org
• Early Childhood: earlychildhood@palmbeachschools.org
• Google Classroom Support: EdTechHelp@palmbeachschools.org
• Other Language Requests/Multicultural: me@palmbeachschools.org
• School Food Services: mealbenefits@palmbeachschools.org
• Student Mental Health: Behavioralandmentalhealth@palmbeachschools.org
• Welcome Center: WelcomeCenter@palmbeachschools.org
For more information visit palmbeachschools.org/reopeningschools