Information Hotline Opens August 19

Information Hotline Opens August 19
Posted on 08/18/2020
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The School District of Palm Beach County has established an Information Hotline to answer questions regarding the start of the 2020-2021 school year. The hotline launches on Wednesday, August 19. The phone number is (561) 969-5840.

Representatives are available to answer questions in English, Spanish, and Haitian Creole.

Representatives are equipped to answer frequently asked questions about registering for school, school meals, and improvements to Distance Learning. Additionally, callers can dial (561) 684-5100 to leave a voice message for a future return call from a representative.

Below are additional resources for assistance:
Technical Questions - IT Service Desk: 561-242-4100; Monday-Friday, 6:30 a.m. to 5:00 p.m.
Student Mental Health Helpline: 561-432-6389; Monday-Friday, 8:00 a.m. to 4:30 p.m.
Department of Children and Families (DCF) Report Abuse Hotline: 1-800-962-2873.

Questions about specific topics can be emailed:
Academics: [email protected]
• Choice: [email protected]
• Communications: [email protected]
• Early Childhood: [email protected] 
Google Classroom Support: [email protected]
• Other Language Requests/Multicultural: [email protected]
• School Food Services: [email protected] 
• Student Mental Health: [email protected] 
• Welcome Center: [email protected] 

For more information visit

The School District of Palm Beach County