To order your high school transcript electronically, click the "Request my Transcript" button above.  The first thing you will do is create an account, then you will place your order and there is online tracking available 24/7.  You will need a credit card for the eTranscript fee, which is $5.00There are additional handling fees for paper transcripts.

Visit parchment.com/studentkit to access the Parchment Student Tool Kit containing:

  • Video Tutorials
  • FAQs
  • User Guides
  • Support Resources

 

NOTE: If you exited the District within the past 3 years, contact the last school you attended to process your records / transcript request.

 

*** For official GED transcripts, please visit the Florida Department of Education, GED web site

Contact

 

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Mailed Requests

Requests submitted via mail / fax must include the following information:

  1. Former student's full name (including maiden name, if applicable);
  2. Last school attended in Palm Beach County;
  3. Last year in school;
  4. Date of birth;
  5. Social security number;
  6. Daytime telephone number;
  7. Whether the former student graduated, withdrew or received a GED;
  8. If the former student received a GED, the year he/she received it;
  9. Purpose of request (employment, education or personal use)
  10. Address or fax number to send the records to; and
  11. The former student's signature.

Requests may be mailed or faxed to the following address:

The School District of Palm Beach County
Records Management
3344 Forest Hill Blvd., Suite B-203
West Palm Beach, FL 33406-5870
TEL (561) 434-8029
FAX (561) 434-8660

Inactive Student Records

Former students, age 18 years of age or older, must submit a request before confidential information may be released regarding that student's records. The former student's parent or legal guardian may submit the request for the student if he/she is under age 18. To be fair to all persons who request student records, all requests must be treated on a first-come, first-serve basis. The Records Management staff does their very best to answer all requests as quickly as possible. All requests will be processed within 5 - 7 business days after receipt of the request.

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Student Transcript / Records Request

The Records Management Office processes transcripts/records for students who last attended Palm Beach County public school programs three (3) or more years ago or from schools that are closed. All other requests should be sent directly to the current/last school the student attends/attended.

A former student's signature is required before confidential information may be released regarding that student's records. Records requests are processed on a first-come, first-serve basis. Records Management staff does their best to answer requests as quickly as possible. Requests will be processed within 5 to 7 business days after receipt of the completed request.

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 Closed Non-Public Schools

When a non-public school in Palm Beach County closes, all permanent information contained in student records shall be transferred either to the:

(1) Superintendent of the Palm Beach County School District; or

(2) principal office of the non-public school system or the association which the non-public school was a member.

Reference F.S. 1002.42(3)(b) The Palm Beach County School District has student records from many closed non-public schools. For questions about a specific closed non-public school, contact the Records Management Office at 561-434-8029.

 

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Immunization Records

If you graduated or left the Palm Beach County School District before the 1991-92 school year, your immunizations records were classified as temporary records and were destroyed.

If you graduated or left the District during or after the 1991-92 school year, your immunization records will be maintained as permanent records. Per current procedure, student records are maintained at the last school attended in Palm Beach County for three years before being transferred to Records Management.If you graduated or left the District less than three years ago, please contact the Records Coordinator at the last school you attended to request your records.

If you graduated or left the Palm Beach County School District more than three years ago, your immunization records will have been transferred to Records Management at School District Headquarters.

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GED Records

The Palm Beach County School District is a GED testing facility. However, school districts are not authorized to issue official GED transcripts. All requests for verification of GED test scores and official GED transcripts must be handled by the Florida Department of Education, GED Testing Office.

To request an official GED transcript, visit

http://fldoe.org/academics/career-adult-edu/hse

Contact Information

Phone: 850-245-0449

Toll Free: 1-877-352-4331

E-mail Help Line

flgedhelp@fldoe.org

For unofficial GED transcripts, complete and submit PBSD 1457

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Request in Person

Individuals requesting records in person must submit a request. The request will be processed and the records sent to the desired location within 5 to 7 business days after receipt of the request.

"Unable To Locate" Records

Occasionally, Records Management staff members are unable to locate a student's records for one or more of the following reasons:  

1. Incomplete birth date information provided;

2. Incomplete identification of last public school attended in Palm Beach County;

3. Last year of school attendance not provided;

4. Former student's signed authorization to release education records is not provided; and/or

5. No records under name as given.  

In each of the cases listed above, the person requesting the records will be contacted in an effort to obtain information necessary to process the records request. If a telephone call is unsuccessful, a letter will be sent to the person requesting the records explaining the reason(s) the request cannot be processed.