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Transcript Request

**For students currently enrolled in a Palm Beach District school or student transfers, contact the current school or the school the student was most recently enrolled at for records. 

For Step Up scholarship questions or information, please contact https://www.palmbeachschools.org/studentsparents/admissions-family-experience

Records Management does not keep ESE or ESOL records. Please contact the school’s coordinator directly for assistance with these records.**

NOTE: Our office processing time can be up to 10-12 business days (this does not include the mailing time).

 

Request Online

NOTICE: Due to new security measures as of 10/01/2025, Records Management will no longer be sending transcripts to personal emails. Please submit your request to be delivered via US mail or directly to a College or University.


 To order a high school transcript or immunization records electronically, visit Parchment.  First, create an account, then place the order. Online tracking is available 24/7.  A credit card is needed for the eTranscript fee and fees vary. There are additional handling fees for paper transcripts.


 Parchment Help Center

Postsecondary Career & Technical Education (CTE) transcripts from the Department of Adult & Community Education: complete a Postsecondary Career & Technical Education (CTE) Transcript Request form.

Contact Info

Records Management Office

3300 Forest Hill Blvd, B-218      West Palm Beach, FL 33406

Phone: 561-434-8029                Fax: 561-434-8660            Email: Records Management


Request In-Person

In-person requests are BY APPOINTMENT ONLY. Visit the Appointment Calendar to view available dates and times, and to schedule your visit.  

We encourage our customers to save time and take advantage of online services by visiting Parchment.

NOTE: Students under 18 years of age MUST be accompanied by a parent or legal guardian in order to receive school records/transcripts.

Students CURRENTLY ENROLLED in a Palm Beach County School must go directly to their school since jurisdiction of records has not been transferred to the District.

BOOK APPOINTMENT


Request via Email, Mail, or Fax

Request must include the following:

  1. The Student Records Request form 1457 filled out, signed, and dated. Typed signatures are not accepted. Provide either a written signature or an e-signature using DocuSign.
  2. Copy of a valid, government-issued photo ID of an adult student, or parent/guardian if the student is under 18.

NOTE: Our office processing time can be up to 10-12 business days (this does not include the mailing time).

Business Hours

Monday: 7:30am - 3:30pm 
Tuesday: 7:30am - 12:00pm 
Wednesday: 7:30am - 3:30pm
Thursday: 7:30am - 3:30pm

Friday: CLOSED 

Last appointment accepted at 3:00pm.

Office Closures

Please note that the Records Management office will be closed for the following dates:

June 18, 2026 - Juneteenth Day (Observed)
July 2, 2026 - Independence Day (Observed)
September 7, 2026 - Labor Day
November 23 - 27, 2026 Thanksgiving Break
Dec 21 - January  2, 2027 - Winter Break  
January 18, 2027 - Martin Luther King Jr. Day
May 31, 2027 - Memorial Day
June 17, 2027 - Juneteenth Day (Observed)