Inactive Student Records

Request In-Person

In-person requests are BY APPOINTMENT ONLY. Visit the Appointment Calendar to view available dates and times, and to schedule your visit.  

We encourage our customers to save time and take advantage of online services by visiting Parchment.

NOTE: Students under 18 years of age MUST be accompanied by a parent or legal guardian in order to receive school records/transcripts.

Students CURRENTLY ENROLLED in a Palm Beach County School must go directly to their school since jurisdiction of records has not been transferred to the District.

BOOK APPOINTMENT

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Request via Email, Mail, or Fax

Request must include the following:

1. The Student Records Request form 1457 filled out, signed, and dated. Typed signatures are not accepted. Provide either a written signature or an e-signature using DocuSign.
2. Copy of a valid, government-issued, photo ID of adult student, or parent/guardian if the student is under 18.

NOTE: Our office processing time can be up to 10-12 business days (this does not include the mailing time).

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"Unable To Locate" Records
Occasionally, Records Management staff members are unable to locate a student's records for one or more of the following reasons:

1. Incomplete birth date information provided;
2. Incomplete identification of last public school attended in Palm Beach County;
3. Last year of school attendance not provided;
4. Former student's signed authorization to release education records is not provided; and/or
5. No records under the name as given.  

In each of the cases listed above, the person requesting the records will be contacted in an effort to obtain the information necessary to process the records request. If a telephone call is unsuccessful, a letter will be sent to the person requesting the records explaining the reason(s) the request cannot be processed.