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Affordable Connectivity Program Helps Households Save and Connect

Posted on 12/19/2023

Parents, Childeren looking at a laptopThe Affordable Connectivity Program helps connect families and households struggling to afford internet service. The benefit provides a discount on internet service of up to $30 per month for eligible individuals.

Eligibility is based on household income, or if a person, their child, or their dependent are enrolled in government programs like Free and Reduced-Price Lunch Programs, SNAP, Medicaid, Federal Housing Assistance, Supplemental Security Income (SSI), WIC, Veterans Pension or Survivor Benefits, Lifeline, or others.

1. To Apply for the Affordable Connectivity Program:

• Go to to submit an online application or print out a mail-in application.

• Instructions to complete the Affordable Connectivity Program application online are available in English and Spanish. Call (877) 384-2575 for assistance in other languages, or to request to have an application mailed to you.

2. Pick an Internet Plan:

• Once approved, contact your preferred participating internet service provider to select a plan and have the discount applied to your bill.

• Find a participating provider near you.
○ Go to to find companies near you OR
○ Select an internet service provider that you are already familiar with.

3. Tips for Picking the Right Internet Plan:

• Ask the provider for plans that are free with the Affordable Connectivity Program. Many providers offer them, but they are not always advertised.

• Ask about hidden costs, such as prices that increase over time, installation fees, and equipment fees.

• Consider download speeds of 100mbps or higher if multiple people will be using the internet, or if you want to stream video.

• Consider upload speeds of 20mbps or higher if you want to use apps like Zoom, FaceTime, and Google Classroom.

If you need help with your application, a Multilingual Affordable Connectivity Program Support Center is available by calling (877) 384-2575. It is open seven days a week from 9 a.m. to 9 p.m. Eastern Standard Time. You can also email for assistance.