- The School District of Palm Beach County
- Here Comes the Bus
Here Comes the Bus Pilot
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"Here Comes The Bus" is presently undergoing a pilot phase for specific schools. Please note that only these schools currently possess complete access to the application. While anyone can download the Here Comes The Bus application, please note that only the schools listed above currently have access to support services. As we proceed to broaden the program and its participation, both schools and parents will be notified.
Participating Schools
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November 2023 Rollout
Alexander W. Dreyfoos Jr. School of the Arts
Bak Middle School of the Arts
Binks Forest Elementary
Blue Lake Elementary
Don Estridge High Tech MS
Hidden Oaks Elementary
John I. Leonard HS
Jupiter Middle
Lake Shore MS
Limestone Creek ES
Osceola Creek Middle
Pahokee ES
Park Vista Community High
Royal Palm Beach Elementary
Royal Palm School
Seminole Ridge HS
Suncoast High
Sunrise Park Elementary
Watson B. Duncan Middle
Wellington Landings Middle
Western Pines Middle -
December 2023 Rollout
Acreage Pines Elementary
Atlantic Community High
Banyan Creek Elementary
Beacon Cove Elementary
Boca Raton Community High
Carver Community Middle
Christa Mcauliffe Middle
Citrus Cove Elementary
Congress Middle
Crestwood Middle
Crystal Lakes Elementary
Discovery Key Elementary
Dr. Joaquin Garcia High
Eagles Landing Middle
Emerald Cove Middle
Forest Hill ElementaryFrontier Elementary
Golden Grove Elementary
Hammock Pointe Elementary
Howell L. Watkins Middle
Independence Middle
Jerry Thomas Elementary
Jupiter Community High
Jupiter Farms Elementary
Lake Worth Community High
Lantana Community Middle
Lighthouse Elementary
Loggers Run Community Middle
Loxahatchee Groves Elementary
Marsh Pointe Elementary
Morikami Park Elementary
Olympic Heights Community High
Omni Middle
Palm Beach Central High
Palm Beach Gardens Community High
Palm Beach Lakes Community High
Plumosa School of the Arts Elementary
Roosevelt Community Middle
Royal Palm Beach Community High
Sandpiper Shores Elementary
Sunset Palms Elementary
The Conservatory School @ North Palm Beach (K-5)
U. B Kinsey/Palmview Elementary
Verde K-8
Waters Edge Elementary
Wellington Community High
Wellington Elementary
West Boynton Middle
Westward Elementary
Whispering Pines Elementary
Woodlands Middle
Here Comes the Bus
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Here Comes The Bus is an easy-to-use website and application that enables you to see the location of your child’s school bus on a smartphone, tablet, or personal computer. You will be able to know when the bus is near your stop, so you can send your child out at just the right time.
Transportation Call Center: (561) 357-1110, Monday-Friday, 6:00 a.m. to 4:30 p.m.
Parent FAQs
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How does "Here Comes the Bus" work?
HCTB is an easy-to-use website and app that enables parents to see the location of their child’s school bus on a smartphone, tablet, or personal computer.
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How much does it cost?
"Here Comes the Bus" is available at no cost to all families. It's free!
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Do I need separate accounts for each of my children? Or separate accounts if we all want to be notified separately?
You and your children can access all the information about the buses you need using just one "Here Comes the Bus" account.
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Is the information private and secure?
"Here Comes the Bus" uses HTTPS, just like a bank or online store, which means that all communications between your web browser and the site is encrypted and secure. (That’s what the S in “HTTPS” stands for – secure.)
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Can I view the website in a language other than English?
Yes. The Here Comes the Bus website is available in Spanish and French, in addition to English. If your computer is already set to display one of these languages, the website will automatically use the same language. Otherwise, you can change the language by clicking the current language (such as English) at the top right of the web page.
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What’s the difference between the mobile app and the website?
The primary difference is how you access the data. The look and feel is different on a mobile device for better on-the-go use.
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Does the bus tracking system also track a student’s location while they are not riding the bus?
A student’s location is not being tracked by the application. Here Comes the Bus® only tracks the location of the bus.
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Do families have to participate in this program for their student to continue to ride the bus?
There is no cost associated with using Here Comes the Bus®, and participation is completely optional.
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What happens when a student moves buses and routes?
Student assignment is based on Name and ID parents/students will only have access to follow the route the student is currently assigned and not past assignments.
Troubleshooting Questions
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What is my school code?
33000 is the school code for all Palm Beach County students.
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I registered my account and the site is asking for a student ID.
You should have a studet ID number assigned to your student by his/her school. If you don't have this already, please contact your school for this information.
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I added my child to my account but there is no bus assigned.
If the account sign-up occurs over the weekend, it will not show bus stop information. Stops will only show on days where a stop is assigned (Monday-Friday). Feel free to complete your account sign-up and check your child’s stop information first thing Monday morning. If issues persist, please contact the Transportation Call Center at 561-357-1110, Monday - Friday 6:00 a.m. to 6:00 p.m. (Normal School Day Hours), Summer Hours: Monday - Thursday 6:00 a.m. to 4:30 p.m., No School Day Hours: 6:00 a.m. to 3:30 p.m.
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I added my child to my account but the bus stop information is incorrect.
Please contact the Transportation Call Center at 561-357-1110, Monday - Friday 6:00 a.m. to 6:00 p.m. (Normal School Day Hours), Summer Hours: Monday - Thursday 6:00 a.m. to 4:30 p.m., No School Day Hours: 6:00 a.m. to 3:30 p.m.
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I added my child to my account but the bus is not tracking.
Please contact the Transportation Call Center at 561-357-1110, Monday - Friday 6:00 a.m. to 6:00 p.m. (Normal School Day Hours), Summer Hours: Monday - Thursday 6:00 a.m. to 4:30 p.m., No School Day Hours: 6:00 a.m. to 3:30 p.m.
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I created an account but forgot my password.
On the "Here Comes The Bus" login screen, select "Forgot Password" to have a new password emailed to you.
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Should you experience a problem with the app, please submit a ticket directly from the device that you are using or from the below link.
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HCTB is not recognizing my student?
Make sure you have completed the registration for Register Your Ride. The student's last name has a 15-character limit.
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What If there is a bus substitution?
SDPBC Transportation makes bus substitutions to perform preventative maintenance and in response to the management of drivers.
Based on how you customize the app, you will receive a push notification with a message similar to the following when a substitution is made:
Bus A1234 has been substituted with bus A5678 for the AM route. Please monitor the bus in the app or website as you may not receive your arrival notification via push or email.
When a substitution is made, some features of the app may not work. For example, your student’s bus stop and school stop may not change from red to green when the stops are made. However, you should still be able to track your student’s bus.
