Inactive Student Records

  • Inactive Student Records
    The Records Management Office processes transcripts/records for students who last attended Palm Beach County public school programs three (3) or more years ago or from schools that are closed. All other requests should be sent directly to the current/last school the student attends/attended.

    Signature is required before confidential information may be released regarding that student's records.

    Student Transcript / Records Request
    Student records are maintained for three (3) years at the last school attended in Palm Beach County before the records are transferred to Records Management for archival.  If you graduated or left the District less than three years ago, please contact the Records Coordinator at the last school you attended to request your records. 

    Former students, age 18 years of age or older, must submit a request before confidential information may be released regarding that student's records. The former student's parent or legal guardian may submit the request for the student if he/she is under age 18. All requests will be processed within 5 - 7 business days on a first come, first-serve basis. The Records Management staff does their very best to answer all requests as quickly as possible. 

    Request in Person
    Individuals requesting records in person must schedule an appointment by clicking here to book an appointment.  We encourage our customers to save time and take advantage of online services by going to Parchment.

    Virtual and Home Education Students
    For information on students who attend/graduated from FLVS or Home Education, please request the information from the Virtual and Home Educational Services Department.

    Closed Private Schools
    When a non-public school in Palm Beach County closes, all permanent information contained in student records shall be transferred either to the:

    1. Superintendent of the Palm Beach County School District; or
    2. Principal office of the non-public school system or the association which the non-public school was a member.

    Reference F.S. 1002.42(3)(b) The Palm Beach County School District has student records from many closed non-public schools. For questions about a specific closed non-public school, contact the Records Management Office at 561-434-8029.

    Immunization Records
    If you graduated or left the Palm Beach County School District before the 1991-92 school year, your immunizations records were classified as temporary records and were destroyed.

    If you graduated or left the District during or after the 1991-92 school year, your immunization records will be maintained as permanent records. Per  procedure, student records are maintained at the last school attended in Palm Beach County for three years before being transferred to Records Management. If you graduated or left the District less than three years ago, please contact the Records Coordinator at the last school you attended to request your records.

    If you graduated or left the Palm Beach County School District more than three years ago, your immunization records will have been transferred to Records Management at School District Headquarters.

    GED Records
    The Palm Beach County School District is a GED testing facility. However, school districts are not authorized to issue official GED transcripts. All requests for verification of GED test scores and official GED transcripts must be handled by the Florida Department of Education, GED Testing Office.

    To request an official GED transcript, visit Request Official GED Transcript 
    Or call 850-245-0449 - Toll-Free: 1-877-352-4331

    Email FL GED Help Line

    For unofficial GED transcripts, complete and submit PBSD 1457

    "Unable To Locate" Records
    Occasionally, Records Management staff members are unable to locate a student's records for one or more of the following reasons:

    1. Incomplete birth date information provided;
    2. Incomplete identification of last public school attended in Palm Beach County;
    3. Last year of school attendance not provided;
    4. Former student's signed authorization to release education records is not provided; and/or
    5. No records under the name as given.  

    In each of the cases listed above, the person requesting the records will be contacted in an effort to obtain information necessary to process the records request. If a telephone call is unsuccessful, a letter will be sent to the person requesting the records explaining the reason(s) the request cannot be processed. 

    Apostille Information
    The Records Management Office does NOT provide Apostille or Notarial Certifications.  Please visit the Florida Department of State's website for specific instructions on how to file, fees, payment, and acceptable types of documents.